FAQs
Q. Do you charge for local delivery?
A. We offer free local delivery in the Phoenix area. Our sales team believes in wearing out the shoe leather and makes all of their own local deliveries in person.
Q. What are the charges for setup fees, additional prep charges?
A. Our prices reflect all cost. There are no surprises or hidden fees.
Q. I have a project I'm looking at that I don't see on your services page, can you print it?
A. Chances are, we can. Please stop by and drop off a sample and meet with us, or we can come out to meet with you and take a look at your project.
Q. What are your office hours?
A. Our normal office hours are Monday thru Friday, 8:00am to 5:00pm, closed on holidays.
Q. Can I get a quote on...?
A. Please use our quote submission form on the contact page and we'll get back to you as soon as possible.
Q. I already have digital artwork, how should I setup my digital artwork before we send it to you?
A. Most of the time, the artwork is unique to your specific job. But generally speaking, a PDF file is preferred. If your artwork is vector art, please convert it to outlines. If your art is bitmap artwork, please make sure it is 300dpi or higher if full color, or 600dpi or higher if spot color. If your artwork bleeds, please provide us with at least a 1/16” bleed on all sides. We understand that not everybody has access to graphics programs/professionals, so if you have any concerns, just submit what you have and we'll take a look at it.
Q. What is the turnaround time for my job?
A. It depends on your specific job. We print a variety of printed products. Some take just a few days, while with others we can be looking at months. Your personal sales representative will be able to answer any questions you have regarding the timeline for your specific project. Call (602) 275-7593 now for more information on our commercial printing products and services.
Commercial Printing FAQs
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